30-day returns
You can return most items within 30 days of delivery, unused and in original packaging.
Damaged or wrong items
If an item arrives damaged, defective or not as described, contact us within 7 days with a photo. We will send a replacement or refund you in full, including shipping.
How to start a return
- Email info@ezpick.us with your order number and the item you want to return.
- We send you return instructions within one business day.
- Once we receive the item, your refund is issued to your original payment method within 5–7 business days.
Non-returnable items
Opened personal care, beauty and hygiene products cannot be returned for health reasons unless they arrived damaged.